Welcome to Gearztouch.com ("we," "us," or "our"). This Shipping and Delivery Policy ("Policy") details our shipping methods, timelines, and costs for orders placed on our website, ensuring a transparent and smooth shopping experience.

Order Processing

Processing Time: We strive to process orders within 1-2 business days from the time they are placed. During peak seasons or promotional periods, processing times may extend slightly. You will receive an order confirmation email once your order has been successfully placed. After processing, a shipment confirmation email with tracking information will be sent to you.

Shipping Methods and Costs

We offer a variety of shipping methods to accommodate different needs and budgets. Shipping costs are calculated at checkout based on your order total and the chosen shipping method. Here are the shipping options available:

Standard Shipping:

• Timeline: Delivery within 5-7 business days.
• Cost: Most economical, costs vary based on order weight and destination.
• Details: Ideal for non-urgent deliveries, ensuring cost-effectiveness.

Expedited Shipping:

• Timeline: Delivery within 2-3 business days.
• Cost: Higher than standard shipping, costs vary based on order weight and destination.
• Details: Suitable for quicker delivery needs, balancing speed and cost.

Next-Day Shipping:

• Timeline: Guaranteed next business day delivery.
• Cost: Premium pricing, costs vary based on order weight and destination.
• Details: Best for urgent deliveries requiring immediate attention.

International Shipping

We offer international shipping to select countries. International shipping rates and estimated delivery times are displayed at checkout.

• Customs and Duties: Customers are responsible for any customs duties, import taxes, or other fees that may apply once the shipment reaches the destination country. These additional charges are not included in the item price or shipping cost.
• Shipping Timeline: Delivery times vary by destination and customs processes but typically range from 7-21 business days.

Tracking Your Order

After your order ships, you will receive a shipping confirmation email containing a tracking number. This number can be used to monitor your shipment’s progress via the carrier’s website, providing real-time updates on the delivery status.

Delivery Times

The estimated delivery times mentioned are general guidelines and are not guaranteed. Several factors can influence delivery times, including:

• Order Processing Time: Typically, 1-2 business days, longer during peak periods.
• Shipping Method: Standard, Expedited, or Next-Day.
• Destination: Geographic location and accessibility.
• External Factors: Weather conditions, carrier delays, or other unforeseen events.

Returns and Exchanges

For detailed information on returns and exchanges, including our policy on eligible items, timelines, and procedures, please refer to our Returns Policy.

Note: We suggest to create an unboxing video at the time of delivery for smooth return / exchange process in case of delivery faults.

Changes to This Policy

We may update this Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions or need further assistance regarding this Policy, please contact our support team:

• Email: support@gearztouch.com
• Website: www.gearztouch.com

Thank you for choosing Gearztouch.com. We are committed to providing you with an exceptional shopping experience.